Hearing Aids

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CROS B-13 Custom

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Manufacturer: Phonak
Latest Version: Yes
Battery size: 13
Fitting style: ITE
Price: £895.00  Click for full details
Streaming Range: Ear-to-ear
Standalone: Yes

The Phonak CROS B-13 Custom is designed for people who have normal hearing in one ear and unaidable hearing loss in the other. Sounds from the unaidable side are received by the microphones of the Phonak CROS B-13 Custom, processed, and wirelessly transmitted to a compatible Phonak Belong Virto hearing aid on the side with normal (CROS) or aidable (BiCROS) hearing.


IMPORTANT: Some of the technological features described may not be as effective or suitable depending upon the severity and nature of your hearing loss. A fully qualified and registered Audiologist or Hearing Aid Audiologist will be able to advise accordingly.

Phonak CROS B-13 Custom
This wireless CROS transmitter, based on the Belong platform, is used together with a Belong hearing aid for people with single-sided deafness. This latest generation of Phonak CROS B transmitters is easier to fit, delivers better speech understanding and has a 30% longer battery life.

Unique hearing needs of Single-Sided Deafness (SSD)
People who have no hearing in one ear are forced to use coping strategies in order to stay in the conversation and are at a disadvantage when approached from their non-hearing side. They require a solution which:

  • Enables them to have a conversation in quiet and noisy surroundings without having to reposition themselves
  • Allows them to respond when talked to on the side they can’t hear from
  • Requires no surgical procedures
  • Is discreet

Our single-sided deafness solutions
Featuring the unique Phonak Binaural VoiceStream Technology™, the Phonak CROS B-13 Custom wirelessly transmits sound from the unaidable ear to a hearing aid on the better hearing ear. As a result, a person with single-sided deafness can hear speech from the side they cannot hear from.

More speech understanding
For the first time ever, people with SSD can easily follow conversations even in noisy situations. The Phonak CROS B-13 Custom can focus on a single voice in a crowd and reduce background noise, thanks to StereoZoom (combine it with a Phonak Virto B70 or a B90 hearing aid for best performance). As a result, it streams less noise to the hearing aid on the other side, improving speech understanding.

Phonak CROS II – The smart solution for single-sided hearing

This movie is for anyone who wants to learn more about single-sided hearing and how the Phonak CROS solution helps to overcome the challenges resulting from it. An artificial head is used to simulate the different hearing conditions and let you experience how real Phonak CROS devices sound. Finally, you can experience the additional benefit of the latest Phonak CROS II compared to the previous Phonak CROS. Please wear headphones when watching the movie. If you have single-sided hearing, make sure that the left headphone is on your better hearing ear.

Courtesy of Phonak

Phonak CROS 1/3 – What is CROS ?

The introduction will give you basic information about the video and about CROS technology. Please wear headphones when watching the movie. If you have single-sided hearing, make sure that the left headphone is on your better hearing ear.Courtesy of Phonak

Phonak CROS 2/3 – Single sided hearing and how CROS works

This part explains single-sided hearing, how Phonak CROS works and how it helps to overcome the challenges resulting from it. Using the artificial head, you will get a realistic impression of single-sided hearing and the sound of CROS. Please wear headphones when watching the movie. If you have single-sided hearing, make sure that the left headphone is on your better hearing ear.

Courtesy of Phonak

Phonak CROS 3/3 – Performance of Phonak CROS and the new Phonak CROS II in noise

This part focuses on the comparison of the previous Phonak CROS with the new Phonak CROS II in noise. Experience the increase in speech understanding in noise with Phonak CROS II using the latest beamformer technology called StereoZoom. Please wear headphones when watching the movie. If you have single-sided hearing, make sure that the left headphone is on your better hearing ear.Courtesy of Phonak

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Phonak CROS B Custom User Guide Download

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